At HESHOUTANG Natural Store we make every effort to ensure we protect your personal information.
When you buy goods and services from us, we record your details to ensure that we can:
• Process any order you have placed and send the goods to you;
• Contact you in emergencies, such as an urgent product recall; or
• Resolve any financial queries.
This data will never be shared with any other business outside of HESHOUTANG Natural Store group of companies.
However, we would like to use the information you share with us to help make shopping with us easier and to keep you up to date with the range of products and services we offer. This includes news of events, promotions, offers, product launches, and, if applicable, special activity relating to your Rewards for Life membership. We may contact you by email or post.
We are constantly looking to improve our business and the service we offer, so from time to time, we may also contact you to get your feedback or for research purposes.
We will always give you the option of how you want to be contacted and if you do not wish to be contacted by us, we will respect this. You may choose to no longer receive contact in this way by:
• Amending your options within the "Email Notifications" section of "Your Account" on our website;
Cookies and Pixels
A 'cookie' is a file in your web browser that enables us to recognize your computer when you visit the site.
If you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the site (for example products you have placed in your basket may be lost and you may have difficulties in adding new products to your basket).
We also use pixels (or transparent image files) on our site to help us manage our online advertising. These files enable us to learn which advertisements bring users to our website. The information that we collect using this technology is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
@Heshoutang Natural Health